JOIN / SIGN IN

Welcome to Foyalty

Earn a Foyalty Stamp for every £10 you spend in our shops or online*

Every 10 Foyalty Stamps you earn adds £10 to your Foyalty Balance

Spend your Foyalty Balance in our shops or online, with no minimum redemption*

*Exclusions apply, see full T&Cs for details.

Learn More

Non-Fiction, Business, Finance & Law, Business Reference

SwitchPoints: Culture Change on the Fast Track to Business Success

Judy Johnson (author), Les Dakens (author), Peter Edwards (author), Ned Morse (author)

Hardback Published on: 24/10/2008

£22.99

No reviews yet, be the first

Free UK delivery on orders over £25, otherwise £2.99

We can order this from the publisher
Usually dispatched within 2 weeks

Make and edit your lists in your account

No stock available in any shop.

We can order this from the publisher
Usually dispatched within 2 weeks

No stock available in any shop.

Synopsis

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years–becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.