The Systems Thinking Toolkit

Successful management relies upon successful systems. Managers must have a clear understanding of how systems work, and be able to translate that knowledge into the creation and development of sound operating and decision-making systems in their part of their organisation. Systems are not static - they must continually evolve. To achieve this, managers must develop 'systems thinking'. This practical manual provides essential advice and techniques for anyone wanting to brush up their understanding of systems. It will provide inspiration, insight, and above all methodology for effective systems thinking - a toolkit for busy managers who feel they can do better...