Non-Fiction, Computing & Technology, Computing Basics & Reference
Service Operation Based on ITIL V3

Service Operation Based on ITIL V3: A Management Guide

Paperback Published on: 23/06/2008
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Synopsis

The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3 . A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. What are the key service management processes? What is the lifecycle approach?

Publisher information

  • Publisher: van Haren Publishing
  • ISBN: 9789087531270
  • Dimensions: 217 x 143 x 10 mm
  • Weight: 308g

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